We're here to help. Explore all topics frequently asked questions.

1. Exclusive savings and deals. Prime members get an extra 10% off sale items (excluding alcohol) plus special deals on seasonal favorites. Learn more.
2. Grocery delivery or pickup. Prime members can shop Whole Foods Market on Amazon.com for convenient 2-hour delivery and free 1-hour pickup in select U.S. cities.
3. Shopping with Alexa. In cities eligible for delivery of Whole Foods Market groceries, Prime members can find out about exclusive weekly deals and ask Alexa to add items to their Whole Foods Market cart. When you're ready to check out, go to the Amazon app or Amazon.com/Wholefoods, review your grocery items and schedule a delivery.
4. 5% back at Whole Foods Market. Earn 5% back every time you shop with the Prime Visa Card and an eligible U.S. Prime membership. Cardmembers without an eligible Prime membership earn 3% back on purchases made at our stores. Learn more including information for international customers.

Prime members can take advantage of exclusive savings and deals by identifying their membership through the following ways in-store:

• Whole Foods Market app: Make sure you have the latest version of the Whole Foods Market app, sign in with your Amazon account, then scan the In-Store Code in the app at the register.
• Amazon shopping app: Open the Amazon Shopping app and select In-Store Code underneath the Search Bar on the home screen, then scan the In-Store Code at the register.
• Amazon Associated Payment Card: Pay with a payment card linked to your Amazon Prime account to automatically apply savings.
• Phone Number: Provide the verified mobile phone number associated with your Amazon Prime account during checkout. You’ll need to verify your phone number in the Whole Foods Market app to activate your savings at checkout.
• Amazon One: Once signed up, you can hover your palm over the Amazon One device to pay. Prime savings will automatically be applied when you associate Amazon One with your account. Visit one.amazon.com to sign up online or sign up in-store to make payments more convenient and even faster. Available at all Whole Foods Market stores.

Detailed information on your store’s pickup process will be included in your order reminder email 72 hours prior to your scheduled pickup.

For pickup orders placed on Whole Foods Market on Amazon.com, some locations offer curbside options. See amazon.com/wholefoods for details.

Please contact Amazon Customer Service for questions about your Prime membership, Whole Foods Market grocery delivery, Amazon gift cards or using rewards on amazon.com .

1. Start your return at Amazon’s Online Return Center.
2. Select your favorite Whole Foods Market as the drop-off location. If you don’t see your preferred store as an option, your item or delivery ZIP code may not be eligible for return at Whole Foods Market.
3. Check your email — you’ll receive a QR code from Amazon that will be scanned when you drop off your package.
4. Bring your item to the Whole Foods Market you selected — no need to bring the original shipping box — and locate the return drop-off point either at the Customer Service desk or Pickup & Return kiosk.
5. Show your QR code to the Whole Foods Market team member or Amazon associate. They’ll take it from there — from the packing to the labeling to the shipping, all at no cost to you.

1. Start your return online at Zappos

2. Select your preferred Whole Foods Market as the drop-off location. If you don’t see your preferred store as an option, your item or delivery ZIP code may not be eligible for return at Whole Foods Market.

3. Check your email — you’ll receive a QR code from Zappos that will be scanned when you drop off your package.

4. Bring your item in its original manufacturer's packaging (i.e. shoe boxes or clothing bags) to the Whole Foods Market you selected — no need to bring the original shipping box — and locate the return drop-off point either at the Customer Service desk or Pickup & Return kiosk.

5. Show your QR code to the Whole Foods Market team member or Amazon associate. They’ll take it from there — from the packing to the labeling to the shipping, all at no cost to you.

First, make sure you have the latest version of the Whole Foods Market app installed. If the In-Store Code is not displayed on the In-Store Code tab, contact our Customer Care Team by calling . You can also access your In-Store Code with the Amazon shopping app.

Visit Amazon.com/wfmvisa to learn more about the Prime Visa Card and its benefits.

The Whole Foods Market design is only available for the Prime Visa Card. You can learn more by visiting, Amazon.com/wfmvisa .

For questions regarding credit card rewards, fees, billing or payment, or card issues, please contact Chase directly at .

You can now pay with your In-Store Code in addition to activating your Prime savings at a Whole Foods Market store near you. Simply open your Whole Foods Market or Amazon shopping app and navigate to the In-Store Code. From there, review your selected payment method and scan at checkout. The team member will confirm how you would like to pay.

Payment with your in store code is available at staffed and self checkout lanes in a Whole Foods Market location near you. If the store accepts payment through the In-Store Code, confirm you have a supported payment method set for your In-Store Code. If you still have questions, please contact Amazon Customer Service at Amazon.com.

Most major credit and debit cards can be used with your In-Store Code. Gift Cards, EBT, eWIC and the Amazon.com Store card cannot be used with the In-Store Code at Whole Foods Market locations.

Prime members who scan the In-Store Code at checkout can pay and receive applicable Prime savings. If you prefer to scan you In-Store Code for Prime savings only, the team member at checkout will ask you to confirm your preferred payment method, and you can then proceed to use an alternative payment method.

We offer grocery delivery exclusively to Prime members in select ZIP codes, with orders delivered to you within a two-hour delivery window. Click here for more information. Alternatively, Whole Foods Market Shipping is our extended catalog of non-perishable selection available through Amazon shipping nationwide. Free two-day Prime shipping is available based on your location.

No. The exclusive savings for Prime members is limited to in-store, pickup or delivery orders. Shipped orders are exempt from the additional Prime savings benefit. Prime customers in eligible locations will receive free two-day shipping for their shipped orders.

Visit the Orders page within your Account on wholefoodsmarket.com or app to get support on your order. Click “View or manage on Amazon” to be shown support options.

Order confirmation, tracking and all other types of order support for shipped orders is managed by Amazon. To get support on your order, visit the Orders page within your account on wholefoodsmarket.com or app. Click “View or manage on Amazon” to be shown support options.

At this time, Whole Foods Market stores in Canada do not accept Prime benefits.

1. Start your return at Amazon’s Online Return Center.
2. Select your favorite Whole Foods Market as the drop-off location. If you don’t see your preferred store as an option, your item or delivery ZIP code may not be eligible for return at Whole Foods Market.
3. Check your email — you’ll receive a QR code from Amazon that will be scanned when you drop off your package.
4. Bring your item to the Whole Foods Market you selected — no need to bring the original shipping box — and locate the return drop-off point either at the Customer Service desk or Pickup & Return kiosk.
5. Show your QR code to the Whole Foods Market team member or Amazon associate. They’ll take it from there — from the packing to the labeling to the shipping, all at no cost to you.

Please click here to view our full return policy.

Sorry, no. Amazon gift cards are not accepted at Whole Foods Market stores.

Yes, both Whole Foods Market and Whole Foods Market 365 gift cards can be used at Whole Foods Market stores.

You can check your balance online by visiting our gift card page or by calling

Sorry, no. Whole Foods Market gift cards cannot be used for online purchases including catering and meals on wholefoodsmarket.com or grocery delivery through Amazon.com and other third-party partners.

No. Gift cards can never be used to pay bills or agencies. Gift cards can only be used to make purchases at the retailer specified on the card. If you’re asked to do this, contact the consumer fraud protection division of your state’s attorney general office or report the incident to the Federal Trade Commission .

Remember, if something seems suspicious, it probably is. Fraudsters can be incredibly sophisticated and convincing. Check out the Federal Trade Commission , AARP , The Better Business Bureau and the IRS websites for more details and lists of common scams

No. Neither Whole Foods Market nor any of its authorized service providers will ever ask you to purchase gift cards from our stores. If you’re asked to do this, refuse and contact the consumer fraud protection division of your state’s attorney general office or report the incident to the Federal Trade Commission .

Remember, if something seems suspicious, it probably is. Check out the Federal Trade Commission , AARP , The Better Business Bureau and the IRS websites for more details and lists of common scams.

If you’re unsure, please chat with us at the bottom of this page or call .

If you receive a request to update your information, verify your identity or participate in mystery/secret shopping, do not click on the link or respond. Whole Foods Market does not send identity verification requests or recruit through SMS. Never provide personal information in response to an unsolicited request. Do not click on links in text messages from an unknown or unsolicited sender.

Do not ever make a payment with gift cards. Visit Amazon’s anti-fraud page to learn more.

The total amount of all gift cards you order at one time cannot exceed $1,000.

A gift card cannot be replaced if lost or stolen, so treat your gift card like cash.

Yes, we have a corporate gift card program , and discounts are available for high-volume purchases.

Yes! Though we can only ship to an address in the US or Canada, you can purchase a gift card with a non-US/Canadian billing address.

We advise you to choose UPS for your shipping method as it is more secure. Please allow enough time for the card to be processed and shipped. After that time, please call the helpline at (toll free) or email wholefoodsmarket@buyatab.com and we will track down your card.

A U.S gift card can be redeemed at any Whole Foods Market location in Canada and vice versa. However, U.S or Canadian gift cards cannot be used in the UK, and UK gift cards cannot be used in North America. At this time, Canadian gift cards are only sold in store and not online.

Customers can place an order for delivery or pickup through Amazon at amazon.com/wholefoods or through the Whole Foods Market tab in the Amazon mobile app. Select your ZIP code, add items to your cart, then choose an order window and check out.

For Amazon Prime members, delivery orders from Whole Foods Market include a $9.95 service fee. For Non-Prime customers, delivery orders from WFM include a $13.95 service fee. Additional fees apply on rush options.

Grocery pickup from Whole Foods Market is free on orders of any size. Additional fees apply on rush options.

The service fee helps cover operating costs, including equipment, technology and other costs associated with your grocery delivery order, so that we can continue to offer the same competitive everyday prices in-store and online.

When you’re ready to place your order, follow these steps:

1. Open the Amazon app or visit amazon.com/wholefoods to start shopping.
2. Be sure to select “Change to Pickup” and your preferred store in the banner at the top of your screen.
3. After filling your Whole Foods Market cart, move to checkout and choose your preferred pickup time from the available options.

After you place an order on Amazon.com/wholefoods or the Amazon app, you’ll receive a notification when your order is ready for pickup. Before arriving, check in through your confirmation email or Amazon app to let us know you’re on your way. When you arrive, follow the signs to a designated parking spot and we’ll bring out your order. Make sure to double-check your email instructions as some stores may require you to go inside the store to pick up.

Delivery or pickup windows may be unavailable due to increased demand. New slots are released throughout the day, so continue to check back for availability. We apologize for the inconvenience and thank you for understanding.

We’ll hold your order until store close. When you’re on your way, let us know by checking in via the Amazon app or your confirmation email.

We do our best to ensure all our products are in stock at checkout, but occasionally, an item will run out after you’ve placed your online order. In these situations, our team members are trained with deep product knowledge and will suggest an item substitution. We try to substitute similar products including brand, price and flavors. You will then be able to accept or decline the replacement items in your order. If you do not want a substitution on an item, select “Don’t Substitute” during the checkout process so our team members know to skip the replacement.

Contact Whole Foods Market Customer Care at .

If you have text messaging set up in your Amazon account, you will receive a text alert notifying you that item in your order is out of stock with a suggested replacement. You can accept or decline the replacement within the Amazon in-app chat. You can see which items were replaced in your order on the “Order details page” in your Amazon account.

Yes, through Amazon, customers can shop select, nonperishable 365 by Whole Foods Market, Whole Foods Market and Whole Paws branded items for shipping nationwide. Free, two-day shipping is available for Prime members in eligible locations.

Beginning May 4, 2022, a new law prohibits all stores, food service businesses, and grocery stores in New Jersey from selling or providing their customers with single use plastic and paper carryout bags. The New Jersey law applies to both in-store shopping and online pickup and delivery orders. We are not currently charging additional fees for reusable bags on any online pickup or delivery orders in New Jersey. For more information about the New Jersey law, visit the New Jersey Department of Environmental Protection’s website .

No, we are not currently charging additional fees for reusable bags on any online pickup or delivery orders in New Jersey.

No, we are unable to accept return of the bags at this time.

For more information about the New Jersey law, visit the New Jersey Department of Environmental Protection’s website .

Yes, SNAP EBT payments are accepted for SNAP eligible products on delivery and pickup orders in U.S. Whole Foods Market locations. To shop, visit our SNAP page here . For more information, visit the SNAP EBT FAQ page here .

To use your SNAP EBT card, visit www.amazon.com/snap and follow the instructions on the screen. If you are not already an Amazon customer, you will need to create an account. There are also opportunities to add an EBT card during checkout or in your wallet.

No, USDA requirements prohibit using your SNAP EBT funds to cover shipping, delivery or service fees. Click here for more information on using SNAP EBT on Amazon.

Canadian customers can get groceries delivered to their door via Instacart. Delivery availability based on location eligibility.

Holiday meals, turkeys, sides, appetizers, platters and desserts can be ordered online at shop.wfm.com or by phone at 1-844-936-2428 October 30 – November 26.

All items in your holiday meal are refrigerated, so they will be cold when you pick them up. Be sure to allow time for reheating each dish before your meal. Many of our dishes can be reheated right in the packaging while others require a separate pot or pan.

Reheating instructions for your Thanksgiving order can be found here . Reheating instructions for our Everyday Catering can be viewed here . You can also give us a call at 1-844-936-2428, and we will be happy to assist you.

Detailed information on your store’s pickup process will be included in your confirmation email once your order is placed.

For pickup orders placed on Whole Foods Market on Amazon.com, some locations offer curbside options. See amazon.com/wholefoods for details.

In order to distribute traffic more evenly, we have limited the number of pickup windows in each time slot.

Orders can be canceled up to 48 hours before your scheduled pickup time. Log in to your Amazon.com account and click My Orders. Go to Your Local Store Orders page and select “Need help with this order?” to cancel. Unfortunately, we can't offer refunds for orders canceled less than 48 hours before the scheduled pickup date and time or for orders that are not picked up.

To change your pickup date/time, log in to your Amazon.com account and go to your Local Store Orders page under Your Orders. Navigate to the order you would like to update and select “Track or view your order”. You can update your pickup time and date by selecting Edit under Pickup Address. Be sure to confirm your selection to save your new pickup time.

Orders set to be picked up in less than 48 hours are not able to be modified.

Our stores are generally less busy in the morning compared to late afternoon and evening.

To view your order, log into your account on Amazon.com and go to My Orders. Catering orders can be viewed under the Local Store Orders tab.

You can place an order on our catering home page on Amazon.com.

Items cannot be removed from your order once the order has been placed. If you would like to remove items from your order, please cancel your order and place a new order with the desired items. You can cancel your order by selecting “Need help with this order” on your order page.

To add items to your order, go to Your Local Store Orders page and select the order you’d like to modify. Orders set to be picked up in less than 48hrs are not able to be modified.

If your order is scheduled for pickup within the next 48 hours, it’s too late to add items to your order. Luckily, our stores will have extra sides and desserts on hand for any last-minute additions to fill out your celebration. Please note that varieties offered in store may vary. If you’d like your local store to set something aside for you, give them a call. They’ll be happy to help. Find your local store .

We’re so sorry there’s a problem with your order. Please contact your local store as soon as possible so they can help make it right. Find your local store's phone number .

Vegan items are labeled on our menu. If you wish to review the list of ingredients in a specific dish, give us a call at 1-844-936-2428, and we will be happy to assist you. Keep in mind that all of our dishes are prepared in kitchens that process ingredients which may contain allergens such as milk, eggs, fish, shellfish, nuts and gluten, as well as other allergens. We are not able to accommodate guests with food allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

Some menu items are made from ingredients that do not typically contain gluten, like vegetables. However, all our dishes are prepared in kitchens that use ingredients containing gluten, as well as other allergens. We are not able to accommodate guests with severe allergies or modify dishes to meet special dietary needs. Instead check out our frozen section and grocery aisles for packaged products that meet your needs.

You can find a handy servings chart to help you decide how much to buy here .

To maintain deep chill (35°F) store turkeys in the coldest spot in fridge, turned down as low as possible, or store in a secondary fridge or freezer.

Don’t be alarmed if the surface of your fresh turkey seems icy. Fresh turkeys are kept just below freezing to maintain a crust of ice on the surface, which easily melts when stored in your refrigerator.

Keep hot foods between 140°F and 165°F until serving time. Cold food should be held at 40°F or colder.

Make sure there are plenty of serving utensils to help your guests serve themselves without mixing foods from different dishes.

The absolute maximum time for leaving prepared foods at room temperature is 2 hours—including time for preparation, serving and eating. Discard any perishable foods left at room temperature longer than 2 hours.

Meals, entrees, sides, appetizers, platters and desserts reserved online at shop.wfm.com can only be picked up in the store. Visit shop.wfm.com to review our menu and place your order.

If thawing your bird in the fridge, plan for 1 day of thawing for every 4 pounds of turkey, so a 12- to 16-pound bird will take 3–4 days to thaw. Once the turkey is thawed, it’s safe to keep in the fridge for another 1–2 days. Err on the side of starting early to ensure a ready-to-cook bird on the day of your celebration.

Short on time? You can thaw your turkey by submerging it in cold water. Plan for 30 minutes per pound. Make sure the turkey is in a leak-proof, sealed plastic bag (you don’t want a waterlogged bird) then submerge the wrapped bird in cold tap water. Change the water every 30 minutes. The turkey should be cooked immediately after it’s thawed. With this method, a 12- to 16-pound bird should be ready to cook in 6–8 hours.

We’ll hold your order until the store closes. When you’re on your way, let us know by checking in via the Amazon app. You will be charged for any order that isn't picked up.

Turkey leftovers generally should be good for 3–4 days in the fridge or for 3–6 months in the freezer.

Please call our Customer Care team at 1-844-WFM-TALK , and we’ll happily share your feedback with the appropriate leadership so that team member (or team members) can get the kudos they deserve.

In our stores, we accept cash, electronic food stamps (EBT), Apple Pay, major credit and debit cards, Whole Foods Market gift cards as well as Visa, American Express and Mastercard gift cards.

In accordance with the Americans with Disabilities Act (ADA), Whole Foods Market welcomes all Service Animals. Our “No Pets” policy does not apply to Service Animals.

Sorry, no. As noted in our emails, advertisements and other promotional materials, we do not offer rain checks for out-of-stock products in our stores except in CT, MI and OH.

You can find information about many of our food and beverage products by visiting products.wholefoodsmarket.com or by calling your local store . To request a new product, please call our Customer Care team at .

In select areas, a selection of ready-to-eat items like sushi, pizza and made-to-order sandwiches are available to order through the Whole Foods Market mobile app. Items can be picked up in store or delivered through DoorDash for a fee.

This service is available to iOS users only at this time and does not include grocery items. For information on grocery delivery and pickup, see amazon.com/wholefoods .

The Lunch & Dinner To Go service is available in a limited area, with plans to expand. To see if Lunch & Dinner To Go is available in your store, open the Whole Foods Market iOS mobile app, navigate to “Lunch & Dinner To Go” on the Order tab and click "check for your store.”

Yes! We are thrilled to offer delivery of our freshly made hot pizza, plus other Whole Foods Market kitchen favorites. See the full menu and list of participating stores, and start your order in the Whole Foods Market app today!

Only the items listed on the menu are available to order. Some items, like pizza and sandwiches, have customization options available. Select a store to see all menu options.

Yes. A link to "Nutrition Information" is accessible from each individual menu item detail page and includes nutrition information, ingredient list and allergens.

Order hours on our app vary. At this time, orders cannot be pre-scheduled for a future date or time. To view options for ordering further in advance, view our catering options at shop.wfm.com .

You can order a maximum quantity of 10 of any individual item. View our catering options at shop.wfm.com if you’d like to place an order for a large group or place an order in advance.

Once your order is ready for pickup, the banner at the top of your order confirmation page in the app will update. If you have opted-in, you will receive a notification.

If you requested delivery, you will receive text messages from DoorDash with updates on your delivery status. You'll have to consent to receive text messages when placing your order to receive updates from DoorDash on your delivery status.

Once an order has been placed it is not possible to make changes or cancel.

Contact Whole Foods Market Customer Care at .

Allergens present in the ingredients of a 365 Everyday Value or Whole Foods Market brand product will be called out by their common or usual name on the label, as required by law. This includes calling out any common allergens that may be present in natural flavors or spices. We collect information from our vendors about those allergens present in the facility that have been identified and listed by the U.S. Food and Drug Administration (FDA) and the Canadian Food Inspection Agency (CFIA).

If an ingredient has not been designated as a common allergen by the FDA or CFIA, suppliers of our 365 Everyday Value or Whole Foods Market brand products are not required to let us know whether it is present in the facility. We recommend reviewing the product label for the most accurate information and speaking to your doctor about whether a product is appropriate for you or your family member.

If you have a question about offerings other than a 365 Everyday Value or Whole Foods Market brand product, please contact the manufacturer of the product directly. Due to the possibility of cross contact associated with bulk products (which are products sold in bins by the pound), prepared foods and baked goods, salad bars, hot bars and in-store eating venues, people with food-ingredient allergies should not consume these products.

You can check up-to-date information regarding class 1 recalls that affect Whole Foods Market stores in the U.S. For any other recall information, we recommend checking foodsafety.gov , which provides food safety and food recall information from both the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

Go to products.wholefoodsmarket.com to learn about our food and beverage products. You'll find details like in-store prices, availability, nutrition facts, ingredients and more. You can also filter by dietary preferences (i.e., if it's gluten free, low sodium, etc.).

You can find information about many of our food and beverage products by visiting products.wholefoodsmarket.com or by calling your local store . To request a new product, please call our Customer Care team at .

We sell thousands and thousands of products that vary by region. However, this website primarily covers food and beverage items (excluding alcohol) — which is why you won't find info about pet food or dish soap. You can visit the categories page to see what’s available. For more information about our products, you can contact our Customer Care team at .

The information in our online catalog is for U.S. stores only. That said, you can still take a look at it if you’re outside the U.S to get an idea of what we sell in our stores. It just might not be as useful.

This means we sell this product, and you can probably find it in the store you selected. Unfortunately, there’s no guarantee it’s in stock on the particular day you visit your local store.

Vegan: Vegan foods are those without animal products, including meat, poultry, seafood, dairy, eggs and honey.

Gluten-Free: Products labeled “gluten-free” are packaged products in compliance with FDA regulations or fall within certain categories of single-ingredient foods that do not contain any gluten ingredients and do not indicate production in a facility that also processes gluten ingredients. Packaged 365 Everyday Value products that are labeled gluten-free are third-party certified.

Paleo-Friendly: While there is no regulatory or consensus-based definition for paleo when referring to diet, we use the term “paleo-friendly” to describe products that consist of lean meats and seafood, fruits and vegetables (limited types of starchy vegetables), nuts and seeds. Paleo-friendly products typically do not include grains, legumes, refined sugar, certain oils, dairy and non-paleo additives.

Vegetarian: Vegetarian foods are those that exclude meat, poultry and seafood. Dairy and eggs can be included.

Keto-Friendly: While there is no regulatory or consensus-based definition for keto when referring to diet, we use the term “keto-friendly” to describe products that typically consist of meat and seafood with no added sugar, fats and cooking oils, full-fat dairy products with no added sugars, and non-starchy vegetables like kale, spinach, mushrooms, green beans and green bell peppers, plus certain fruits such as blueberries, raspberries and blackberries in limited amounts. Keto-friendly products typically do not include grain-based products such as bread, pasta, rice, crackers and cookies, starchy vegetables such as potatoes, corn and yams, beans and legumes (including peanuts), fruit juice, dried fruit and certain higher-carb fruits like oranges, grapes, mangoes, pineapples and bananas.

Sugar-Conscious: Sugar-conscious foods do not contain added sugars and have less than 4g of sugar per serving.

Dairy Free: Dairy-free products do not contain ingredients such as milk, butter, cheese, sour cream, yogurt, whey, casein, ghee and lactose.

Kosher: Kosher products have been certified by accredited Kosher-certifying agencies.

Low Sodium: Low sodium, as defined by the FDA, refers to foods with 140mg or less of sodium per serving and per 50g if the serving size is less than 30g.

Low Fat: Low fat, as defined by the FDA, refers to products with 3g or less of total fat per serving and per 50g if the serving size is less than 30g.

Engine 2 Diet: The Engine 2 Plant-Strong Diet was founded by Rip Esselstyn, a former world-class professional triathlete and Texas firefighter turned best-selling author and Whole Foods Market Healthy Eating Partner. The Engine 2 lifestyle centers on whole, nutritious, plant-based foods and eliminates all animal products, processed and refined foods.

The plant-strong diet promotes targeting veggies and whole fruits, intact and 100% whole grains, legumes, nuts and seeds, and simple unsweetened beverages like water or tea. The plan is naturally low in sodium, low in saturated fat, and has no trans fats.

The Whole Foods Diet: The Whole Foods Diet is a real foods, plant-based diet created by Whole Foods Market co-founder and CEO, John Mackey, along with Dr. Alona Pulde and Dr. Matthew Lederman. The diet follows two simple guiding principles: 1. Choose real foods over highly processed foods and 2. Eat mostly plant foods (90 to 100% of your daily calories). Staple foods in the diet include whole grains, dried beans and lentils, oatmeal and nuts, seeds, and lots of fresh fruits and vegetables.

Organic: Organic products have been certified by accredited Organic-certifying agencies.

Local: Discover new, cool and unique products in our stores from growers, artisans and makers in your community.

All products making organic claims must be certified by a USDA-accredited certifier to the National Organic Program standards or to an equivalent organic standard (Canada, the European Union, Japan, Republic of Korea and Switzerland). To learn more, visit the USDA website .

There is no governmentally regulated definition for "natural" when it comes to personal care products. Therefore, for fragrance in our own branded personal care products, we are using the definition and standard for "natural raw materials" from the International Organization for Standardization (ISO), an international non-governmental standard-setting organization.

According to ISO 9235, a "natural raw material" is "of vegetal, animal or microbiological origin, as such, obtained by physical, enzymatic or microbiological processes, or obtained by traditional preparation processes (e.g. extraction, distillation, heating, torrefaction, fermentation)."

You can sign into our app using your Amazon account . Click on the “Account” tab on the bottom of your mobile device’s screen, select the “Sign In” option and then enter the email address and password associated with your Amazon account.

You can use the Whole Foods Market app to receive Prime savings (and pay at select stores ) by scanning the In-Store Code when checking out in-store, place an order for pickup or delivery, browse items and deals at your local store, and create shopping lists. These features are also available in the Amazon shopping app. Excludes purchase of gift cards and purchases over $300.

Make sure you have the latest version of the Whole Foods Market app , sign in with your Amazon account, then click on List in the lower right corner. From there, you will be guided on how to tap, type, or tell Alexa what items to add to your list.

Shopping lists are also available in the Amazon shopping app by tapping Whole Foods under the search bar and selecting In-Store. From there you can create lists, shop deals, and checkout in-store by scanning the In-Store Code.

First, make sure you have the latest version of the Whole Foods Market app installed. If the In-Store Code is not displayed on the In-Store Code tab, contact our Customer Care Team by calling . You can also access your In-Store Code with the Amazon shopping app.

For login or password assistance, please contact Amazon Customer Service .

You can create an Amazon account within the Whole Foods Market app by tapping “Sign in with Amazon” and then “Create an Account.” Or create an account on Amazon.com by hovering over “Account & Lists” then selecting “New to Amazon? Create your Amazon account.” As a reminder, an Amazon Prime account is required to receive Prime savings at Whole Foods Market stores.

You can buy from Whole Foods Market online through:

1. Meals and Catering. Online ordering for an event or special occasion can be done through our online meals and catering site. Learn more.
2. Whole Foods Market on Amazon. Amazon Prime members can shop Amazon.com/WholeFoods for delivery or pickup. Pickup is free on orders $35+ pickup in select U.S. cities.
3. Amazon Fresh and Prime Pantry. You can also purchase 365 Everyday Value pantry staples on Amazon.com.

You can explore food products by store online . If you have questions regarding Whole Body products, in stock availability or prices at your local store , please contact the store directly. You can also find featured sale items online and in our app.

Sorry, no, however, the ingredients for each dish are available in the stores.

Read our Accessibility Statement .

When you log in, you'll be able to view a personalized "My Whole Foods Market" dashboard, where you can select your preferred store and view eligible offers.

Log in to wfm.com or the WFM mobile app using your Amazon account. You do not need to be an Amazon Prime member to log in.

You can opt out of receiving our marketing emails through the "Unsubscribe Here" link at the the bottom of marketing emails or by logging in to wholefoodsmarket.com/account. Email preferences can be changed at the bottom of this page.

Our stores sell both organic and conventional products. For customers looking for non-GMO products or ingredients we recommend purchasing organic products, since organic standards prohibit GMOs, or choosing products with a Non-GMO Project Verified or NSF Non-GMO Certified logo. You can learn more at wholefoodsmarket.com/gmo-labeling .

All meat and poultry in our Whole Foods Market Meat department must meet our Quality Standards, which include animal welfare. The fresh beef, pork, chicken, lamb and turkey requires 100+ animal welfare standards, and, except for kosher turkey, are Global Animal Partnership Animal Welfare Certified. Learn more here .

All wild-caught seafood in our Seafood department is certified or rated for sustainability, and farmed seafood is third-party-verified Responsibly Farmed. Learn more here .

For eggs in our Dairy department, we have Animal Welfare Standards for Laying Hens here .

We ban 150+ ingredients from all food that we sell in our stores, including hydrogenated fats, high-fructose corn syrup and certain colors, flavors, preservatives and sweeteners. Learn more here .

Unacceptable ingredients for body care we sell can be found here .

Unacceptable ingredients for supplements we sell can be found here .

Unacceptable ingredients for household cleaning products we sell can be found here .

For the most accurate information about store recycling services, we recommend contacting your local store directly. Find your local store .

California, Colorado, Connecticut, Florida, Nevada, Montana, Oregon, Texas, Utah, Virginia, and Washington residents may request access to, or deletion or correction of, personal information maintained by Whole Foods Market (each a “Data Subject Request”) by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK.

Before we can begin fulfilling a Data Subject Request, we will need to verify your identity by validating that you have control over the email address that was provided with the request. To do so, we will send a verification email asking you to click a link to verify your identity. In limited cases, we may request additional information to verify your identity.

Shortly after submitting your Data Subject Request you will receive an email asking you to verify your identity. After you verify your identity, we will begin fulfilling your request, and, within 45 days of submission of the request, we will send you a communication that describes the actions that were taken in response to your request. In certain cases, we may need up to an additional 45 days to respond to your request. If so, we will let you know of the extension within the original 45-day period.

Whole Foods Market does not associate in-store purchase information stored on its systems with an identified customer, so we are not able to provide, delete, or correct that information in response to a Data Subject Request. However, you may make a Data Subject Request regarding the personal information associated with purchases made at Whole Foods Market stores using your Amazon Prime discount or a payment card associated with your Amazon account by submitting a request directly to Amazon (if you wish to do so, please go here for more information)

Whole Foods Market email and direct mail marketing communications are sent only to Amazon account holders using the contact information associated with their Amazon accounts. That contact information is stored solely on Amazon’s systems and therefore Whole Foods Market does not have the ability to access, delete, or correct that information.

You may opt out of the receipt of email marketing communications from Whole Foods Market by following the unsubscribe instructions in those communications or by adjusting your Email Subscription Preferences . And you may opt out of the receipt of direct mail marketing communications from Whole Foods Market by adjusting your Communication Preferences (under the "Mail Preferences" section, select "do not send me marketing information by mail").

If you would like to request access to, or deletion or correction of, your Amazon account information, please visit here for more information.

No, we are only able to support access, deletion, and correction requests made by California, Colorado, Connecticut, Florida, Nevada, Montana, Oregon, Texas, Utah, Virginia, and Washington residents at this time. For general information about how Whole Foods Market collects, uses, and shares our customers’ personal information, please read our Privacy Notice .

California residents can designate an authorized agent to submit a request under the California Consumer Privacy Act on their behalf. To do so, please have the agent submit an access or deletion request on your behalf by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK . When submitting a request, the agent will need to:

1. Provide your zip code, name, email address, and phone number when prompted by the online request form or the Customer Care representative.

2. Provide their own name and email address and a statement indicating that they are acting as an authorized agent to submit a request on your behalf. That information should be included in the free-text field at the bottom of the online request form, or, if the request is made by phone, that information should be provided to the Customer Care representative.

After the agent has submitted the request, you will receive an email indicating that a Data Subject Request has been made in your name and asking you to verify your identity in order to allow us to continue processing the request. After you verify your identity, we follow up with you and/or your agent to gather any additional information we need to fulfill the request, such as proof that you have given the agent signed permission to submit the request.

An authorized agent may make such a request by contacting us at privacy@wholefoods.com . We will respond to those requests in accordance with the requirements of applicable law.

Occasionally, we run a sweepstakes to surprise and delight our customers. In any sweepstakes where we collect your personal information, we do so in accordance with our Privacy Notice . Whole Foods Market does not notify winners of any contest via text message, nor do we recruit via text message.

Sometimes, Whole Foods Market will engage a vendor to conduct insights on shopping or store experience, however we will never ask our mystery shoppers to purchase any prepaid gift cards, provide a check or wire any money as part of the mystery shopping or survey participation.

Whole Foods Market does not notify winners of any contest via text message. Fraudulent messages are called Smishing. Here are some tips to avoid smishing:

• Do not respond to messages from a sender you do not recognize.
• Do not send any money or purchase any gift cards to anyone you do not know
• If it contains unusual formatting, spelling or grammatical mistakes or excessive punctuation like exclamation points, it may be a scam.
• If you receive a request to update your information, or verify your identity, or participate in mystery shopping, do not click on the link or respond. Whole Foods Market does not send identity verification requests or recruit through SMS.
• Never provide personal information in response to an unsolicited request.
• Do not click on links in text messages from an unknown or unsolicited sender.

If you believe you have clicked a fraudulent link, contact your financial institution immediately to protect your accounts. Do not click additional links in the message or share personal data via text message.

If you believe you are a victim of fraud, you can report the fraud to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov . You can learn more about how to recognize scams on the FTC’s webpage: www.consumer.ftc.gov/features/scam-alerts/

You can search our online job listings for openings at Whole Foods Market stores, global and regional offices and distribution centers. Please note that job openings at stores “opening soon” will be posted in a timely manner.

If you have questions about your job application, please contact the appropriate store , regional office or national office directly.

Local nonprofit organizations looking to partner with a local store can request a donation online . If you're looking for sponsorships, partnerships, product placements or donation requests from our global office, submit a proposal online.

The process of becoming a Whole Foods Market supplier starts at rangeme.com . Before you begin, be sure to review key information for potential suppliers including what it takes to meet our Quality Standards.

You can donate to each foundation online at Whole Planet Foundation , Whole Kids Foundation or Whole Cities Foundation . Thank you for supporting our foundations and furthering their missions.

You can obtain a copy of your W-2 online using Workday. After logging in, click on Pay > My Tax Documents > View/Print. If you have additional questions, please contact your location’s Payroll Benefits Specialist or reach out to wfm.payroll.tax@wholefoods.com .

If you see any unauthorized charges, contact the company that issued your credit card. The number is usually on the back of the card. Many credit card companies have rules that restrict them from requiring you to pay for fraudulent charges that are reported in a timely manner.

The global office can be reached by calling 1-512-477-4455 , and contact information for our regional offices is available on the Regional Offices section of our website. However, if this is a customer service question, please call our Customer Care team at 1-844-WFM-TALK .