Data Subject Requests
California, Colorado, Connecticut, Florida, Nevada, Montana, Oregon, Texas, Utah, Virginia, and Washington residents may request access to, or deletion or correction of, personal information maintained by Whole Foods Market (each a “Data Subject Request”) by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK.
Before we can begin fulfilling a Data Subject Request, we will need to verify your identity by validating that you have control over the email address that was provided with the request. To do so, we will send a verification email asking you to click a link to verify your identity. In limited cases, we may request additional information to verify your identity.
Shortly after submitting your Data Subject Request you will receive an email asking you to verify your identity. After you verify your identity, we will begin fulfilling your request, and, within 45 days of submission of the request, we will send you a communication that describes the actions that were taken in response to your request. In certain cases, we may need up to an additional 45 days to respond to your request. If so, we will let you know of the extension within the original 45-day period.
Whole Foods Market does not associate in-store purchase information stored on its systems with an identified customer, so we are not able to provide, delete, or correct that information in response to a Data Subject Request. However, you may make a Data Subject Request regarding the personal information associated with purchases made at Whole Foods Market stores using your Amazon Prime discount or a payment card associated with your Amazon account by submitting a request directly to Amazon (if you wish to do so, please go
here
for more information)
Whole Foods Market email and direct mail marketing communications are sent only to Amazon account holders using the contact information associated with their Amazon accounts. That contact information is stored solely on Amazon’s systems and therefore Whole Foods Market does not have the ability to access, delete, or correct that information.
You may opt out of the receipt of email marketing communications from Whole Foods Market by following the unsubscribe instructions in those communications or by adjusting your Email Subscription Preferences . And you may opt out of the receipt of direct mail marketing communications from Whole Foods Market by adjusting your Communication Preferences (under the "Mail Preferences" section, select "do not send me marketing information by mail").
If you would like to request access to, or deletion or correction of, your Amazon account information, please visit
here
for more information.
No, we are only able to support access, deletion, and correction requests made by California, Colorado, Connecticut, Florida, Nevada, Montana, Oregon, Texas, Utah, Virginia, and Washington residents at this time. For general information about how Whole Foods Market collects, uses, and shares our customers’ personal information, please read our
Privacy Notice
.
California residents can designate an authorized agent to submit a request under the California Consumer Privacy Act on their behalf. To do so, please have the agent submit an access or deletion request on your behalf by completing the online request form (choose “Data Subject Request” from the drop-down menu) or calling us at 1-844-WFM-TALK . When submitting a request, the agent will need to:
1. Provide your zip code, name, email address, and phone number when prompted by the online request form or the Customer Care representative.
2. Provide their own name and email address and a statement indicating that they are acting as an authorized agent to submit a request on your behalf. That information should be included in the free-text field at the bottom of the online request form, or, if the request is made by phone, that information should be provided to the Customer Care representative.
After the agent has submitted the request, you will receive an email indicating that a Data Subject Request has been made in your name and asking you to verify your identity in order to allow us to continue processing the request. After you verify your identity, we follow up with you and/or your agent to gather any additional information we need to fulfill the request, such as proof that you have given the agent signed permission to submit the request.
An authorized agent may make such a request by contacting us at privacy@wholefoods.com . We will respond to those requests in accordance with the requirements of applicable law.